Smile equestrian and it’s directors offers the use of this web site on a ‘as seen’ and ‘as is’ basis and makes no representations or warranties whatsoever with respect to it or its contents and disclaims all such representations and warranties to the fullest extent permitted under English Law. Smile Equestrian or any directors of the company will not accept liability for damages of any kind arising out of, or in connection with, the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and any claims of or by third parties. If there is any breach by the users of the Smile Equestrian web site of the terms and conditions of use and we take no action this is not a waiver of any breach and we reserve the right to take any appropriate action at a later date to rectify/remedy any such breach.

We reserve the right to alter, remove or amend any of the web site content without notice and the same applies to the terms and conditions, returns policy and refund policy.

All goods and transactions on the Smile Equestrian Web site are sold under the laws and regulations applicable to England and Wales.

All the content of the Smile equestrian Web site is owned legally and beneficially, including the intellectual property rights by Smile Equestrian Limited and this includes all text, design and graphics and images. Some images are re-produced with consent or implied consent of the copyright owners.

Smile Equestrian will not be held responsible or accept any liability for our failure to comply with our obligations in respect of any of the above resultant from any event that is/was beyond our reasonable control.

If you do not agree to be bound by and to agree to any of the terms and conditions then we request that you do not use the site.

Pricing Policy

All the prices shown are inclusive of vat unless otherwise stated and are shown in Pounds Sterling (£). Whilst every effort is made to ensure that all products are priced correctly, accept that mistakes can be made from time to time. If during any process we establish or are advised that a product has been incorrectly priced or sold at a price higher than the site advertises the product for then a refund of the difference will be made. We never advertise or guarantee that our prices are the lowest available and our prices for each individual item is assessed and set purely dependant upon the price we can obtain the goods for from our suppliers. These prices can change on products for a variety of reasons and we cannot be held liable for market fluctuations in the supply of goods to us. We reserve the right to alter, amend the price of any product listed on the site but this will not affect any orders already being processed for a product. The price you pay for a product is the price displayed when you placed your order. Delivery charges for products are extra and are advised at the time of ordering. If there is no delivery charge levied you will be advised of this. Smile Equestrian reserve the right to discount the price of any goods at any time.

Delivery

All goods ordered will be despatched under normal circumstances, if in stock, within 36 hours of the order placement. If we can process and despatch an order the same day as order placement this will be done. If any item is not available from stock you will be advised either on ordering or within 36 hours. Goods ordered can be paid for by the Paypal secure system and will be despatched as per the above. Goods paid for by cheque will only be despatched upon the cheque clearance into our account. All orders must be paid for prior to despatch unless we have advised you otherwise in writing.

Delivery will be made to the delivery address provided by the customer and advised to us during the ordering process. Please ensure that the delivery address supplied to Smile Equestrian is accurate and is an address that Royal Mail will deliver to, this is the responsibility of the purchaser on ordering goods. We will not be held responsible for any goods that have been delivered to an incorrectly advised address. Once ordered goods have been delivered to you or your nominated recipient, we will not be liable for their subsequent theft, loss, damage or destruction. Please allow up to 10 working days for delivery. We offer no guarantee of availability and this electronic publication www.smileequestrian.co.uk does not constitute an offer for sale.

Delivery prices advised within the site are for delivery only by Royal Mail to any UK mainland address. Orders for delivery to addresses in Eire or the European Union will be accepted but an extra charge for delivery will be made and you should contact us for a quote prior to placing an order. We will then require acceptance via e-mail of the delivery price quoted before accepting the order placement. If an error is made on a postal price due to a change in Royal Mail pricing or delivery policy we will notify you of this if we plan to request an extra delivery payment. You will be given at this time the option to cancel your order without suffering any financial penalty.