These are the terms and conditions relating to the
sale, offering for sale of products by Smile Equestrian.
Smile Equestrian is a trading name of Seremar
Limited.
By using, accessing, attempting to access,
browsing the site www.smileequestrian.co.uk you
acknowledge that you have read, understood and agree to these terms and
conditions for use of the site. Furthermore you agree to abide by and agree to
be bound by these terms and conditions and to agree to comply with all laws and
regulations pertinent to such use of the site. By using the web site you are
also agreeing to receiving communications from Smile Equestrian that will relate
purely to either your account, ordering process, purchases or disputes arising.
This communication will be in the form of e-mail, letter or telephone contact.
Smile Equestrian will not pass on your personal details or e-mail details to any
third parties unless those parties are UK or European law enforcement agencies
supported by legislation or court orders. We also reserve the right to pass on
your details whereby Smile Equestrian has become a victim of crime resultant
from your direct use of the site.
Smile equestrian and it's directors offers the use
of this web site on a 'as seen' and 'as is' basis and makes no representations
or warranties whatsoever with respect to it or its contents and disclaims all
such representations and warranties to the fullest extent permitted under
English Law. Smile Equestrian or any directors of the company will not accept
liability for damages of any kind arising out of, or in connection with, the use
of this website. This is a comprehensive limitation of liability that applies to
all damages of any kind, including (without limitation) compensatory, direct,
indirect or consequential damages, loss of data, income or profit, loss of or
damage to property and any claims of or by third parties. If there is any breach
by the users of the Smile Equestrian web site of the terms and conditions of use
and we take no action this is not a waiver of any breach and we reserve the
right to take any appropriate action at a later date to rectify/remedy any such
breach.
We reserve the right to alter, remove or amend any
of the web site content without notice and the same applies to the terms and
conditions, returns policy and refund policy.
All goods and transactions on the Smile Equestrian
Web site are sold under the laws and regulations applicable to England and
Wales.
All the content of the Smile equestrian Web site
is owned legally and beneficially, including the intellectual property rights by
Smile Equestrian Limited and this includes all text, design and graphics and
images. Some images are re-produced with consent or implied consent of the
copyright owners.
Smile Equestrian will not be held responsible or
accept any liability for our failure to comply with our obligations in respect
of any of the above resultant from any event that is/was beyond our reasonable
control.
If you do not agree to be bound by and to agree to
any of the terms and conditions then we request that you do not use the site.
Pricing Policy
All the prices shown are inclusive of vat unless
otherwise stated and are shown in Pounds Sterling. Whilst every effort is made
to ensure that all products are priced correctly, accept that mistakes can be
made from time to time. If during any process we establish or are advised that a
product has been incorrectly priced or sold at a price higher than the site
advertises the product for then a refund of the difference will be made. We
never advertise or guarantee that our prices are the lowest available and our
prices for each individual item is assessed and set purely dependant upon the
price we can obtain the goods for from our suppliers. These prices can change on
products for a variety of reasons and we cannot be held liable for market
fluctuations in the supply of goods to us. We reserve the right to alter, amend
the price of any product listed on the site but this will not affect any orders
already being processed for a product. The price you pay for a product is the
price displayed when you placed your order. Delivery charges for products are
extra and are advised at the time of ordering. If there is no delivery charge
levied you will be advised of this. Smile Equestrian reserve the right to
discount the price of any goods at any time. All pricing and delivery is based
upon sale and delivery to mainland UK addresses and we request overseas
purchasers to contact us in the first instance to ascertain if we will supply
the goods to that country, we reserve the right not to sell or enter into any
contract with any person or company or to terminate that contract without
reason. If a customer places an order on line we reserve the right without
reason to refund their monies and cancel the contract of sale. We will not be
held liable for any losses involved or expenses incurred by purchasers or any
consequential losses that may result from this occurring.
Delivery
All goods ordered will be despatched under normal
circumstances, if in stock, within 36 hours of the order placement. If we can
process and despatch an order the same day as order placement this will be done.
If any item is not available from stock you will be advised either on ordering
or within 36 hours. Goods ordered can be paid for by the Paypal secure system
and will be despatched as per the above. Goods paid for by cheque will only be
despatched upon the cheque clearance into our account. All orders must be paid
for prior to despatch unless we have advised you otherwise in writing.
Delivery will be made to the delivery address
provided by the customer and advised to us during the ordering process. Please
ensure that the delivery address supplied to Smile Equestrian is accurate and is
an address that Royal Mail will deliver to, this is the responsibility of the
purchaser on ordering goods. We will not be held responsible for any goods that
have been delivered to an incorrectly advised address. Once ordered goods have
been delivered to you or your nominated recipient, we will not be liable for
their subsequent theft, loss, damage or destruction. Please allow up to 10
working days for delivery. We offer no guarantee of availability and this
electronic publication www.smileequestrian.co.uk does
not constitute an offer for sale.
Our returns policy is shown on this site and the
only variance in the contract of sale is with regard to items sold that are
personalised or specialised, wheel clamps or hitch locks that are supplied with
high security keys, DVD’s, CD’s and software. These items will be accepted for
return at our discretion (unless faulty) and with regard to wheel clamps and
hitch locks the original delivery costs paid may not be refunded by us.
If an item is returned and is part of a multiple
item order then any part delivery cost refund from the original purchase will be
at our discretion.
Warranty and guarantee of any item is provided for
as the merchandiser but in some instances this may be deferred to the
manufacturer in certain cases for a repair, examination, or replacement at their
discretion.
Delivery prices advised within the site are for
delivery only by Royal Mail to any UK mainland address. Orders for delivery to
addresses in Eire or the European Union will be accepted but an extra charge for
delivery will be made and you should contact us for a quote prior to placing an
order. We will then require acceptance via e-mail of the delivery price quoted
before accepting the order placement. If an error is made on a postal price due
to a change in Royal Mail pricing or delivery policy we will notify you of this
if we plan to request an extra delivery payment. You will be given at this time
the option to cancel your order without suffering any financial penalty.